Frequently Asked
Questions

VenueIQ is a restaurant intelligence platform that integrates recipe costing, sales analytics, inventory management, and menu optimization into one system. It replaces disconnected spreadsheets with real-time, actionable insights.

VenueIQ was built by hospitality professionals with extensive experience in restaurant operations and financial management.

VenueIQ is live and functional with 4 integrated modules. Early access means we're actively improving based on user feedback. Early adopters get priority support and can influence future development.

VenueIQ is built by people with real hospitality experience. Every feature solves actual problems faced by restaurant operators, not theoretical use cases.

CostIQ: Recipe costing with real-time ingredient tracking and automatic price updates.

RevenueIQ: Sales analytics, trend analysis, and best seller identification.

StockIQ: Inventory management, supplier tracking, and low stock alerts.

MenuIQ: Menu engineering with BCG matrix analysis and profitability optimization.

Currently, VenueIQ works via CSV import from any POS system. Export your sales data, upload to VenueIQ, and we handle the rest. Direct API integrations are on the roadmap, and early access partners help prioritize which POS systems we integrate with first.

When you process a supplier invoice in StockIQ, ingredient prices automatically update across all recipes that use those ingredients. Historical cost snapshots let you see exactly when and how costs changed. You can set alerts to notify you when recipe costs increase beyond your threshold (e.g., 5%).

BCG matrix is a menu engineering framework that classifies dishes into 4 categories:

Stars: High popularity, high profitability - promote these!
Cash Cows: Lower popularity but high profit - keep them for profit margins.
Question Marks: High popularity but low profit - reprice or restructure.
Dogs: Low popularity, low profit - consider removing from menu.

VenueIQ automatically calculates this using your sales data and recipe costs.

Multi-venue support is coming soon. Current early access partners with multiple locations can track each venue separately and we're prioritizing this feature based on demand. Let us know if this is critical for you.

Pricing is customized based on venue size and needs. Contact us to discuss options for your restaurant.

You can try the full live demo immediately - no signup required. Demo credentials are: caleb@venueiq.pro / demo123demo. For actual use with your venue's data, we offer flexible onboarding for early access partners. Contact us to discuss your specific situation.

• Full access to all 4 modules (CostIQ, RevenueIQ, StockIQ, MenuIQ)
• Priority support and fast response times
• Influence on future development
• Setup assistance and onboarding help
• Flexible month-to-month billing

No long-term contracts for early access partners. Flexible month-to-month billing.

Basic setup takes 15-30 minutes. Adding your full menu, recipes, and historical data might take a few hours depending on your venue size. Early access partners get custom onboarding - we help you through the process and can even assist with data entry if needed.

VenueIQ doesn't replace your POS or accounting software - it connects to them. Think of it as the analytics layer that sits on top, pulling data from various sources to give you unified insights. You keep using your existing systems; VenueIQ just makes sense of the data.

Yes! If you have recipes in spreadsheets, we can help you bulk import them. The format is flexible - we've imported from Excel, Google Sheets, and various restaurant management systems. Early access partners get hands-on help with data migration.

Feature requests from early access partners receive priority consideration. Contact us with your specific needs.

Cloud-based. Access from any device with a web browser - desktop, tablet, or phone. No installation required. Your data is securely stored and backed up automatically.

Yes. VenueIQ uses industry-standard encryption for data transmission and storage. Your recipe data, supplier information, and sales analytics are private and not shared with third parties. Regular backups ensure your data is never lost.

VenueIQ works on all modern browsers: Chrome, Firefox, Safari, and Edge. Mobile browsers are fully supported too, though some complex data entry tasks are easier on desktop.

Absolutely. Your data is yours. You can export recipes, costs, inventory, and sales data to CSV format anytime. No lock-in, no proprietary formats.

Early access partners get priority support with fast response times. Contact us for questions or assistance.

Yes! Check out the Help Center for guides and tutorials. Video tutorials are in progress. Early access partners also get personalized onboarding and training sessions to ensure you're getting maximum value.

Contact us immediately if you encounter any issues. Early access partners get priority support for bug fixes and troubleshooting.